Tableau Community Tableau Community provides many things for many people that are tangible and intangible. One of the most valuable things I've received from DataFam is the opportunity to provide feedback. In the crime Andy Cotgreave, my co-worker, mentioned in the build-up to the last year's IronViz competition.
There are both different ways to offer feedback. This is the reason I took part the Joshua Smith's Feedback Loop a few years ago. This Feedback Loop was a small group discussion centered around creating visualizations and then going through two feedback rounds designed to improve the way we offer feedback. Nichole Klassen's blog entry, Lessons Learned from the Feedback Loop, reminded me that the Feedback Loop is still going well! Today she and Michelle Frayman run the program, and her blog post outlines the great lessons that have been gained from participation.
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The first one, "Be Careful about Giving Unsolicited feedback," is a difficult one in the time of Twitter! It's happened to us all. Someone tweets a viz, and you get an immediate reaction, and you want to send it out. Stop! Check to see if the author is seeking feedback before posting your thoughts. For authors, if you receive unsolicited feedback, give those giving comments the benefit of the doubt, and assume you have the best intentions.
A great example of uninvited feedback received well came from Dorian Banutoiu and his blog, Call Center Dashboard in Tableau. Dorian is a participant with Real World Fake Data and, following the posting of his latest submission, received feedback from a person in the Call Center Operations business. While he was impressed by the beauty of the graph,
"Surprise, surprise! The dashboard looks nice, but it's useless. Nothing is more useful than a dashboard that isn't useful. It's time to cry, isn't it? Wrong! I began to analyze the comment, and I realized its value. I often think of someone proficient with Tableau; however, my experience dealing with Call Center data is a huge fat zero ... Based on Shzel's feedback in mind, I revised my dashboard." --Dorian Banutoui. Call Center Dashboard in Tableau
When it comes to feedback, remember that feedback is a) nobody knows everything or everything, the other reason is that) we all have different viz as well, and) the best answer to the majority of aspects of the data viz the world of data viz can be "it is dependent." So, take a second, try to gain knowledge and understanding, and keep the joy flowing.
